Shopping with clear expectations.
Our returns process is being finalized before the collection opens for online orders.
The published policy will explain the return request window, eligibility, shipping responsibilities, refund process and how to report damaged items. These details will be available before you can place an order.
Questions before shopping?
You can send product questions through our contact page. The final returns policy will be published before online ordering opens.
Explore the care guide →If an item arrives damaged
Keep the item and its packaging, and photograph the outer parcel, protective packaging and affected piece. Include the order number, item SKU and a description when contacting us. The available resolution and any reporting period will be stated in our final policy.